Really good, first visit the salespeople weren't intrusive but helpful when asked. The team acknowledged the challenge I had with the wing mirrors and the safety issue it created, Great work by Adam getting the side wing mirrors sorted and thank you for delivering the car. All great service

We recently purchased a 2011 FJ Cruiser and had an absolutely amazing experience with the team at Stephen Hill in Napier. From start to finish, they were professional, knowledgeable, and incredibly easy to deal with. The whole process was smooth and stress-free, with clear communication and attention to detail throughout. What stood out most was their genuine approach—no pressure, just great service and a clear commitment to customer satisfaction. The FJ Cruiser was exactly as described, and they went above and beyond to ensure everything was in perfect order before we drove away. We couldn’t be happier with our purchase and would highly recommend Stephen Hill Napier to anyone looking for a quality vehicle and outstanding customer care. Thanks again to the whole team!

Seems like an honest car, I dealt with Josh and he was great, very positive and helpful with an all over quick process. I think it was 5 days and I had a car

Tom Freer, is a great person to deal with, very real and genuine in helping you find a car that suits. Car is going great, couldn't be more happier.

Joshua, Katerina and the finance lady (I think her name was Jess). I only had email contact with her were amazing. Stephen was informative but not pushy. about the vehicle I wanted to purchase. Katrina was professional and has the paperwork sorted under 10 minutes. I was in a rush as I only had one day in Napier and they got everything sorted quick smart.

Smooth, easy process, Thomas was quick and had awesome communication, Seamless transition from our old truck to the new one within days. Would highly recommend

Josh was very knowledgeable and very help ful with everything .

Salesman extremely knowledgeable and helpful, Have dealt with Adam before and would be happy to do again...

Very down to earth sales person. Knew there stuff and was pushy. Was able to talk through the model differences and considerations of future resale. The photos of the advertised car were accurate and as a second hand car, the dealer was very upfront on condition etc. I flew to Napier to pick up car and was pleased to find it was even. Better than I expected.

Very easy to deal with, no messing around. Chris delivered the car door to door on time and took the trade in back with him.