What our
customers say

Really good, first visit the salespeople weren't intrusive but helpful when asked. The team acknowledged the challenge I had with the wing mirrors and the safety issue it created, Great work by Adam getting the side wing mirrors sorted and thank you for delivering the car. All great service

We recently purchased a 2011 FJ Cruiser and had an absolutely amazing experience with the team at Stephen Hill in Napier. From start to finish, they were professional, knowledgeable, and incredibly easy to deal with. The whole process was smooth and stress-free, with clear communication and attention to detail throughout. What stood out most was their genuine approach—no pressure, just great service and a clear commitment to customer satisfaction. The FJ Cruiser was exactly as described, and they went above and beyond to ensure everything was in perfect order before we drove away. We couldn’t be happier with our purchase and would highly recommend Stephen Hill Napier to anyone looking for a quality vehicle and outstanding customer care. Thanks again to the whole team!

Seems like an honest car, I dealt with Josh and he was great, very positive and helpful with an all over quick process. I think it was 5 days and I had a car

Tom Freer, is a great person to deal with, very real and genuine in helping you find a car that suits. Car is going great, couldn't be more happier.

Joshua, Katerina and the finance lady (I think her name was Jess). I only had email contact with her were amazing. Stephen was informative but not pushy. about the vehicle I wanted to purchase. Katrina was professional and has the paperwork sorted under 10 minutes. I was in a rush as I only had one day in Napier and they got everything sorted quick smart.

Smooth, easy process, Thomas was quick and had awesome communication, Seamless transition from our old truck to the new one within days. Would highly recommend

Josh was very knowledgeable and very help ful with everything .

Salesman extremely knowledgeable and helpful, Have dealt with Adam before and would be happy to do again...

Very down to earth sales person. Knew there stuff and was pushy. Was able to talk through the model differences and considerations of future resale. The photos of the advertised car were accurate and as a second hand car, the dealer was very upfront on condition etc. I flew to Napier to pick up car and was pleased to find it was even. Better than I expected.

Very easy to deal with, no messing around. Chris delivered the car door to door on time and took the trade in back with him.

So very with how fast my application was. Excellent communication and service.

Great to deal with and supper quick with delivery even to the STH Island

My experience with Stephen hill was great quick and easy always kept in contact and helped were they could and explained the process amazingly, absolutely happy with my experience with purchasing my new vehicle.

Been a very helpful purchase as I needed the truck stored untill I could pick it up and was possibly 2 months. This wasmt an issue and such a help to fit my schedule. Josh has been great to deal with!!

I would like to Thank Adam & Amanda their service & communication was excellent. They must be extremely valued staff members to Stephan Hill Motors & I can see why. Thanks to them my experience with your dealership was amazing & I would definitely recommend you guys to anyone.

Tom and the team were awesome. Made it really comfortable buying a car from out of town. Would 100% recommend to others and if we ever need a car again would def look to contact Tom and the team. I felt like all my questions and concerns were answered and promptly too.

Very easy process super friendly staff

Th vehicle was immaculately presented. The salesman was welcoming, obliging and very professional in all aspects of the deal. The “sign off” was also carried out in a friendly, respectful manner. All in all one of, if not the most relaxed deal I’ve done with any motor vehicle dealership.

Good team that worked fast and efficiently thanks to Tom and Amanda I know you guys will do exceptionally well